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Shipping Policy – Culture Is Power
Last updated: July 10, 2026
Thank you for shopping with Culture Is Power. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
1. Shipping Destinations
We currently ship to:
- United States
- Canada
- Australia
- United Kingdom
- Selected international destinations
Available shipping destinations will be displayed during checkout.
If your country is unavailable, please contact us at:
2. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on:
- Weekends
- Public holidays
During promotions, holidays, or periods of high demand, processing times may be slightly longer.
3. Estimated Delivery Times
Once your order has been dispatched, estimated delivery times are:
United States
- 5–10 Business Days
Canada
- 6–12 Business Days
United Kingdom
- 6–10 Business Days
Australia
- 7–12 Business Days
Other International Locations
- 7–15 Business Days
Delivery estimates may vary due to:
- Shipping carrier delays
- Customs clearance
- Weather conditions
- High shipping volumes
- Local postal services
Please note that delivery times are estimates and cannot be guaranteed.
4. Shipping Costs
Shipping costs are calculated during checkout based on:
- Delivery destination
- Shipping method
- Order weight
- Promotional offers
All applicable shipping charges will be displayed before your purchase is completed.
5. Customs, Duties & Taxes
International orders may be subject to:
- Import duties
- Customs fees
- Local taxes
- Handling charges
These fees are determined by your country's customs authority and are the responsibility of the customer.
Culture Is Power has no control over these charges and cannot estimate their amount.
6. Order Tracking
Once your order has shipped, you'll receive a shipping confirmation email containing your tracking information.
Tracking updates may take 24–72 hours to appear after dispatch.
7. Incorrect Shipping Information
Please ensure your shipping address is complete and accurate before placing your order.
Culture Is Power cannot be held responsible for:
- Incorrect shipping addresses provided by customers
- Failed delivery attempts
- Unclaimed packages
- Delays resulting from inaccurate delivery information
If a package is returned to us due to an incorrect address, we may:
- Reship the order at the customer's expense, or
- Issue a refund excluding original shipping costs, provided the item is returned in its original condition.
8. Lost, Delayed or Damaged Packages
If your order is significantly delayed, lost, or arrives damaged, please contact us as soon as possible.
Email: support@cultureispower.com
Please include:
- Your order number
- A description of the issue
- Photos of the packaging and product (if damaged)
We will investigate the issue with the shipping carrier and, where appropriate, offer a replacement, store credit, or refund.
9. Split Shipments
To ensure the fastest possible delivery, orders containing multiple items may occasionally be shipped separately.
If this happens, you will receive separate tracking numbers for each shipment.
10. Shipping Delays
While we work hard to deliver every order on time, delays can occasionally occur due to circumstances beyond our control, including:
- Customs inspections
- Severe weather
- Carrier disruptions
- Peak holiday seasons
- Global logistics delays
We appreciate your patience and understanding should these situations arise.
11. Contact
If you have any questions regarding shipping or your order, please contact us.
Culture Is Power
Email: info@cultureispower.com