-

Shipping Policy – Culture Is Power

Last updated: July 10, 2026

Thank you for shopping with Culture Is Power. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.


1. Shipping Destinations

We currently ship to:

  • United States
  • Canada
  • Australia
  • United Kingdom
  • Selected international destinations

Available shipping destinations will be displayed during checkout.

If your country is unavailable, please contact us at:

support@cultureispower.com


2. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on:

  • Weekends
  • Public holidays

During promotions, holidays, or periods of high demand, processing times may be slightly longer.


3. Estimated Delivery Times

Once your order has been dispatched, estimated delivery times are:

United States

  • 5–10 Business Days

Canada

  • 6–12 Business Days

United Kingdom

  • 6–10 Business Days

Australia

  • 7–12 Business Days

Other International Locations

  • 7–15 Business Days

Delivery estimates may vary due to:

  • Shipping carrier delays
  • Customs clearance
  • Weather conditions
  • High shipping volumes
  • Local postal services

Please note that delivery times are estimates and cannot be guaranteed.


4. Shipping Costs

Shipping costs are calculated during checkout based on:

  • Delivery destination
  • Shipping method
  • Order weight
  • Promotional offers

All applicable shipping charges will be displayed before your purchase is completed.


5. Customs, Duties & Taxes

International orders may be subject to:

  • Import duties
  • Customs fees
  • Local taxes
  • Handling charges

These fees are determined by your country's customs authority and are the responsibility of the customer.

Culture Is Power has no control over these charges and cannot estimate their amount.


6. Order Tracking

Once your order has shipped, you'll receive a shipping confirmation email containing your tracking information.

Tracking updates may take 24–72 hours to appear after dispatch.


7. Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order.

Culture Is Power cannot be held responsible for:

  • Incorrect shipping addresses provided by customers
  • Failed delivery attempts
  • Unclaimed packages
  • Delays resulting from inaccurate delivery information

If a package is returned to us due to an incorrect address, we may:

  • Reship the order at the customer's expense, or
  • Issue a refund excluding original shipping costs, provided the item is returned in its original condition.

8. Lost, Delayed or Damaged Packages

If your order is significantly delayed, lost, or arrives damaged, please contact us as soon as possible.

Email: support@cultureispower.com

Please include:

  • Your order number
  • A description of the issue
  • Photos of the packaging and product (if damaged)

We will investigate the issue with the shipping carrier and, where appropriate, offer a replacement, store credit, or refund.


9. Split Shipments

To ensure the fastest possible delivery, orders containing multiple items may occasionally be shipped separately.

If this happens, you will receive separate tracking numbers for each shipment.


10. Shipping Delays

While we work hard to deliver every order on time, delays can occasionally occur due to circumstances beyond our control, including:

  • Customs inspections
  • Severe weather
  • Carrier disruptions
  • Peak holiday seasons
  • Global logistics delays

We appreciate your patience and understanding should these situations arise.


11. Contact

If you have any questions regarding shipping or your order, please contact us.

Culture Is Power

Email: info@cultureispower.com